Effective Date: April 11, 2026
Straun Health and Wellness (“SHAW,” “we,” “our,” or “us”) recognizes the importance of protecting the privacy of visitors to our website, patient portal, mobile applications, messaging systems, and related digital platforms (collectively, the “Service”). This Privacy Policy describes how we collect, use, disclose, and protect information obtained through the Service.
Information We Collect
We may collect:
Personal Information You Provide
Name
Email address
Phone number
Mailing address
Insurance information
Appointment requests
Contact form submissions
Portal/account registration information
Communications submitted through forms, SMS, email, or messaging systems
Automatically Collected Information
IP address
Browser/device type
Operating system
Website activity and usage data
Cookies / tracking technologies
Referral and source data
Protected Health Information
This Privacy Policy does not govern Protected Health Information collected in connection with treatment, payment, or healthcare operations.
Protected Health Information is governed by our separate HIPAA Notice of Privacy Practices.
Protected Health Information submitted through designated secure portals, intake forms, telehealth systems, or HIPAA-compliant communication platforms may be subject to HIPAA and related privacy laws.
How We Use Information
We use collected information to:
Provide and improve services
Schedule/manage appointments
Respond to inquiries
Operate patient portal / telehealth / app functionality
Send administrative, clinical, or operational communications
Improve website performance
Monitor security / prevent fraud
Comply with legal obligations
Cookies / Analytics / Tracking
We may use cookies, pixels, analytics tools, and similar technologies including:
Google Analytics
Website traffic analytics providers
Marketing / advertising tools
Performance optimization software
These tools help us understand website usage, improve performance, and enhance user experience.
You may disable cookies in your browser, though some functionality may be limited.
SMS / Messaging Communications
By providing your phone number, you consent to receive SMS/text messages related to:
Appointment reminders
Scheduling updates
Practice communications
Patient engagement and care coordination
Message/data rates may apply.
You may opt out by replying STOP.
We do not sell or share mobile data with third parties for marketing or promotional purposes.
Information Sharing / Disclosure
We may disclose information:
To third-party vendors/service providers assisting in operations
To comply with law/legal process
To protect rights, safety, and security
In connection with mergers, acquisitions, restructuring, or sale of business assets
Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect personal information.
However, no internet transmission or electronic storage is 100% secure.
Retention
We retain information for as long as reasonably necessary for business, legal, regulatory, or operational purposes.
Children’s Privacy
Our Service is not directed toward children under 13 absent parental involvement.
Privacy Rights
You may request access, correction, or limitations regarding personal information as permitted by law.
Contact
Straun Health and Wellness
243 Tresser Blvd, Floor 17
Stamford, CT 06901
team@straunhealth.com
860-756-0455